Overview
This Privacy Policy is designed to inform you about our data collection practices, including the types of information we collect, how we use it, and our information security practices. If you have any questions regarding our Privacy Policy, please contact us at legal@molondigital.com.
Information Collection Procedures
Upon visiting our website, we capture your IP address, as well as the time and duration of your visit along with the time and duration of the pages you view. We may use this information together with any personally identifiable information we have about you. When you sign up for our services, we ask for contact information such as your name, address, telephone number, email address, and payment information, such as your credit card number and expiration date. If you contact us for customer support, we may ask for information about your operating system, software, and other technical details.
We also place a cookie on your device to identify you as a repeat visitor or customer when you return to our website. This cookie may be tied to the personally identifiable information we have about you. Our website (molondigital.com and client portal) uses cookies to collect information about your computer system, such as your operating system, web browser type, and IP address. This information is used for session management, tracking (e.g., live chat), and personalization.
Information Collection for SMS Services
When you subscribe to our SMS service, we collect your mobile phone number and any other information necessary to provide you with appointment reminders, confirmations, and relevant updates about our services.
What Personal Information is Collected
- Traditional contact information such as mailing address, phone number, and fax number
- Internet contact information such as email addresses
- Credit card information
- Information about the user’s computer system, such as the web browser type, IP address, and operating system
- Non-financial identification information, such as username and password combinations
- Mobile phone number for SMS services
Why Personal Information is Collected
- For billing and support purposes
- For domain registration account establishment
- For ‘opt-in’ purposes for our newsletters or special offers
- For administrative purposes
- To customize the website for frequent user visitations
- To send appointment reminders and confirmations
- To inform you of scheduling changes
- To update you on specials and newly offered services
Who Personally Identifiable Information is Shared With
- Our internal staff and our direct agents, such as credit card authorization services
- A law enforcement or regulatory agency at their request
- A person or company that acquires our business
- Third parties who perform services on our behalf (e.g., payment processing), subject to the third party agreeing to keep your personally identifiable information confidential
- Our subsidiaries and other companies operated by us
- As otherwise needed to protect or enforce our rights or the rights of others
- Registration partners such as domain registrars or authorized third-party vendors for registration purposes only
Non-Disclosure to Third Parties
We do not transfer or sell your information for inclusion on third-party email or other marketing lists. However, information sharing with subcontractors in support services, such as customer service, is permitted. Mobile information collected for SMS services will not be shared with third parties/affiliates for marketing/promotional purposes.
Use of Non-Personal Information
We may share aggregate statistical data about our customers with third parties, such as advertisers or suppliers. This aggregate statistical data will not identify you personally.
Children’s Privacy
Our service is not available to children under the age of 13, and we will not intentionally maintain information about anyone under the age of 13.
Protection of Information
We implement a variety of security measures to maintain the safety of your personal information. Access to your data is restricted to authorized personnel who are required to keep the information confidential.
Control Over Your Information
You have the right to request the deletion of your personal information from our systems at any time. To do so, please contact our support team at legal@molondigital.com.
Contact Us
For any questions regarding this Privacy Policy or the management of your personal information, please contact us at legal@molondigital.com.
Effective Date
This policy is effective as of 06/14/2024.
By using our services, you agree to this Privacy Policy and understand that your information will be used exclusively as indicated in these terms.